Getting to the bottom of it!

We were informed by the residence of an apartment block in Reading that we manage that they had no water supply. We called the contractor responsible for the maintenance at the time who reported back that they could find the equipment! We contacted Pump Services (Camberley) Ltd who sent engineers to investigate the same day. They located the booster system in an underground chamber and ascertained that the pumps were totally blocked which to us confirmed that the previous contractor had not been carry out the servicing for which they were being paid. We instructed Pump Services to purchase and install two replacement pumps as a matter of urgency, which they did within 24 hours on a Saturday morning, much to the relief of the residence. We have since used Pump Services (Camberley) Ltd on a number of the site we manage and are extremely happy with the service they provide.

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